BAS ISO 10002/Cor1:2010
Quality management - Customer satisfaction - Guidelines for complaints handling in organizations; Technical Corrigendum 1
General Information
                    Status: Withdrawn                
                
                    No. of pages: 1
            
                    Language: English
                
                    Edition: 1.
            
                    Adoption method: Endorsment                
                
                    Publication date: 01.07.2010                
            Technical committee:
                
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        Abstract
Lifecycle
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        Original document and degree of correspondence
- ISO 10002:2004/Cor 1:2009, identical