BAS ISO 10002/Cor1:2010
Quality management - Customer satisfaction - Guidelines for complaints handling in organizations; Technical Corrigendum 1
General Information
Status: Withdrawn
No. of pages: 1
Language: English
Edition: 1.
Adoption method: Endorsment
Publication date: 01.07.2010
Technical committee:
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Abstract
Lifecycle
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Original document and degree of correspondence
- ISO 10002:2004/Cor 1:2009, identical