prBAS ISO/IEC 30105-4:2026
Information technology — IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes — Part 4: Key concepts
General information
Status:Project
Number of pages:21
Adoption method:Korice
Language:engleski
Edition:2.
Realization date:19.11.2025
Forseen date for next stage code:26.11.2025
Technical committee:BAS/TC 1, Information technology
ICS:
35.020, Information technology (IT) in general
Abstract
The ISO/IEC 30105 series specifies the lifecycle process requirements performed by the IT enabled business process outsourcing service provider for the outsourced business processes. It defines the processes to plan, establish, implement, operate, monitor, review, maintain and improve its services.
This document:
— covers IT enabled business processes that are outsourced;
— is not intended to cover IT services but includes similar, relevant process for completeness;
— is applicable to the service provider, not to the customer;
— is applicable to all lifecycle processes of ITES-BPO;
— details the lifecycle of ITES-BPO and the relationship between ISO/IEC 30105-1, ISO/IEC 30105-2, ISO/IEC 30105-3, ISO/IEC 30105-5 and other relevant International Standards.
Lifecycle
...
Original document and degree of correspondence
ISO/IEC 30105-4:2022, identical
Relation to BAS standards
Work material
Only members of the technical committee have access to work material. If you are a members of this technical committee you need to login to view the documents. Login