The third edition of BiH standard BAS ISO 22320:2023, Security and resilience — Emergency management — Guidelines for incident management, adopted through the translation of the international standard EN ISO 22320:2018, Security and resilience — Emergency management — Guidelines for incident management, has just been published. The standard was taken over by the Technical Committee BAS/TC 59, Societal security and protection.

This document gives guidelines for incident management, including

— principles that communicate the value and explain the purpose of incident management,

— basic components of incident management including process and structure, which focus on roles and responsibilities, tasks and management of resources, and

— working together through joint direction and cooperation.

This document is applicable to any organization involved in responding to incidents of any type and scale.

This document is applicable to any organization with one organizational structure as well as for two or more organizations that choose to work together while continuing to use their own organizational structure or to use a combined organizational structure.

This document provides guidance for organizations to improve their handling of all types of incidents (for example, emergencies, crisis, disruptions and disasters). The multiple incident management activities are often shared between organizations and agencies, with the private sector, regional organizations, and governments, have different levels of jurisdiction. Thus, there is a need to guide all involved parties in how to prepare and implement incident management.