Developing, implementing and maintaining a safety management system requires a big effort. to assist adventure tourism providers in this task, a new handbook has been published by ISO. It gives simple guidance and is completely aligned with the requirements of ISO 21101 for adventure tourism safety management.

Whether it be trekking, scuba diving, rafting, canyoning, bungee jumping or any other exciting outdoor activity, keeping participants safe is a priority. ISO 21101 has been designed to provide a systematic approach to safety. Safety management system outlined in the standard can be used by small and large companies, operating anywhere in the world.

Co-authors of the handbook, Mary Beth Cook and Garth Gulley are eloquent about the importance of having a safety management system in place: “The benefits of having safety management system that conforms to ISO 21101 include demonstrating a strong reputation as a safe provider and improving overall service delivery. Not only will an effective SMS help keep your participants safe, it can result in more positive feedback, more bookings, revenue growth, better staff engagement, and improved relations with business partners, suppliers, regulators and other interested parties.“

For more details about the handbook, see http://www.iso.org/iso/news.htm?refid=Ref2142