The Institute for Standardization of Bosnia and Herzegovina has published the first edition of the BAS ISO 10014:2022, Quality management systems – Managing an organization for quality results - Guidance for realizing financial and economic benefits, by the translation method.

BAS ISO 10014:2022 gives guidelines for realizing financial and economic benefits by applying a top-down structured approach to achieving financial and economic benefits.

The structured approach monitors and manages key business and quality management metrics. Using validated metrics as indicators of business performance, improvement actions are taken by applying the quality management principles described in ISO 9000:2015 and the quality management system of ISO 9001:2015.

The standard is applicable to any organization, whether from the public, private or not-for-profit sector, regardless of its business model, revenue, number of employees, diversity of product and service offerings, organizational culture, complexity of processes, place or number of locations.